A Message From Alan Merriam – March 21st 2020
Hi everyone, I’m writing to you with an important update on some very exciting developments here at Merriam Music. Like so many of you, I’m staying put, being extra cautious to protect myself, my loved ones and of course my neighbours as well.
Over the years, Merriam Music has been extremely fortunate to enjoy great success which wouldn’t have been possible without the tremendous support of our loyal customers. We know that we’ve created something very special worth protecting and worth sharing.
As I mentioned in my previous email to you all, at the end of March we’ll be launching an entirely new way of teaching music. Online music lessons have been around for years, but what we have created goes far beyond anything that is currently available online.
We had planned to launch this platform in late spring, but for obvious reasons have pushed up the date before the end of the month.
Our entire team has been working day and night for several weeks to expedite this launch so we can maintain the continuity of your lessons, keep the music flowing in the comfort and safety of your home, and most importantly, providing an experience that is in keeping with our standards and reputation as being one of the best music lesson providers in the world. It also permits us to retain and support our world-class faculty through this challenging time.
Although we are launching a full online lesson platform, every one of our students will be welcomed back to our physical facilities with normal lesson programming as soon as it is safe and prudent to do so.
On this web page, you will find simple instructions on how to connect with The Merriam Music Online Academy, how to troubleshoot any basic technical problems, and if necessary, arrange a time to speak with someone from our IT help desk to assist you prior to your first lesson.
As always, we’re here to provide each and every one of you with the time and attention you need to make this a successful experience for you and your family. We would greatly appreciate your patience and understanding as we roll out this brand new music lesson experience together.
ALAN MERRIAM / President & CEO